Returns & Exchanges
Due to the perishable nature of our artisanal breads and pastries, we prioritize food safety and cannot accept returns on items once they have left our bakery. If your order is damaged or incorrect, please contact us within 24 hours of receipt for a resolution.
Inspect Your Order
Please check your baked goods immediately upon pickup or delivery to ensure everything meets our quality standards.
Document the Issue
If you find a discrepancy or damage, take a clear photo of the product and keep your original receipt or order confirmation.
Contact Our Team
Email our customer service at [email protected] or visit our shop with your order details and photos within 24 hours.
Receive a Resolution
Once validated, we will process a replacement for your fresh items or issue a store credit for your next visit.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing